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Terms and Conditions

General Rules

“The Dungeon” (defined as a “game”) is a real game.

The game does not want to scare or traumatize (physically or mentally) the players. The puzzles in the game do not require force to solve them. It takes patience, concentration and sense of observation.

The puzzles do not contain elements that could physically harm the players.

We are not responsible if the players hurt themselves (intentionally or not) by the decorations.

Before the game starts, the players are shown this regulation.

The game lasts for 60 minutes.

The maximum number of players is 5. The minimum number is 2.

If players destroy elements of the game deliberately, we will call our local police. Also, the players responsible for the damages done, will be charged a fee.

Players are requested to be there 10 minutes before the start of the game. If the group is not present at the specified time, the access to the game will be denied.

The game can be also played by people who do not speak Romanian.

We do not grant access to players who are under the influence of alcohol or drugs.

Parking

The location does not have parking. City Hall parking is 200 meters away (3 minutes walk ).

We recommend that you leave your car in the parking lot to avoid unpleasant events (fines, car tow).

Rates

The price for a game is calculated per group. A group of 2 people will pay the same price as a group of 4 or 5 people.

Players are asked to request a receipt and keep it until the end of the game. If the receipt is not provided, the game is free.

Discounts

We offer discounts for students and pupils if they present the student card before the game starts.

If you have a StudCard, please present the card before the game starts.

If you lose or do not show the coupon, we cannot honor the discount.

Discount coupons can be used only once and do not cumulate with other coupon.

Cancellation

The person who made ​​the reservation can cancel it at any time and is responsible for informing all the players of the group.

Cancellation of a booking is free.

Reservations may be canceled at least one hour before the game starts.

We reserve the right to cancel reservations made with malicious intent.

In case of unforeseen events, we reserve the right to cancel a reservation. The person who made ​​the booking will be notified via email and/or telephone.